As the situation with coronavirus (COVID-19) continues to develop, our entire team is ready and continues to provide services as usual. We continue to deliver safe drinking water to, you and your families, and weβre going to continue to provide 24/7 services to our customers.
Promoting health and safety. For everyone.
Nothing is more important than your health and safety, and the need to protect those most vulnerable to the coronavirus.
We are taking multiple steps to minimize health risks to our Operations and Billing staff, our customers and our communities. We have enhanced cleaning procedures at our main office. Our main office is open and will continue to provide regular services for our customers. For the safety of customers and our employees, cautionary measures are in place as recommended by CDC (Center for Disease Control and Prevention) www.cdc.gov.
Health officials also recommend avoiding public places and large crowds. In the event you chose to limit interaction in person, we would like to remind you of the remote services available for you to access your accounts and perform transactions:
- Phone- 281-324-9803 β You can call our office and our team of customer service representatives will be available to assist you with any account questions, issue, or pay by phone payments.
- Online β you can view or pay your bill and if needed contact us. Log on at professionalutilityservices.com or
If you are a Newport Municipal Utility District resident, you can log directly onto www.newportmudtx.org
- Email β you can email your questions to us at customerservice@professionalutilityservices.com
Let us know if you need additional assistance.
We understand these times can be challenging, and we are here to help. If you need assistance with paying your bill online or need to make payment arrangements, contact our Office staff. We are here to help and assist our customers.
As new developments emerge regarding the coronavirus, we will share information with you about how we will continue to operate safely and effectively.