Effective Immediately the Drop Box is Closed

February 13, 2020 10:33 am

Attention Newport MUD Residents,

Due to the Drop Box lock being cut in January as previously reported to the District Residents and Sheriff Department, the Drop Box will no longer be utilized as a method of payment submittal. We apologize for any inconvenience this may cause our residents, however protecting your personal information is the most important thing to us and with the recent theft we can not guarantee that the Drop Box is a safe way to make your monthly water payment. For this reason, we have suspended this method of payment.

During the past 25 years, we have experienced multiple vandalism issues. This is the first time the lock has ever been cut allowing some payments to be stolen. As of February 13, 2020, there has been a total of 10 accounts affected. Our Billing office has been handling customers concerns on a one on one basis, we will continue to help investigate any additional claims that are reported.

For your convenience, there is a 24-hour Drop Slot located at the District Operations Office located at 11335 F.M. 1960 East, suite 112, Huffman Texas, 77336.

Newport MUD has multiple ways to pay your monthly bill, if you would like more information on alternative methods of payment please contact a billing representative at 281-324-9803.

We are very sorry for any inconvenience this has caused our residents, please do not hesitate to contact the District operations office at 281-324-9803 with any questions or concerns you might have. We are happy to help in any way we can.

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